For evaluation of public sector services’ expediency
Systematic optimization of processes, reducing the bureaucracy in public sector services or process management cannot get by without evaluating the public sector services expediency. Expediency allows to distinguish between the essential and the unessential, it helps to define purpose or also basis of every process and activity existence. Therefore CorSet also contains manuals for systematic creation of a registry of expediencies as well as balanced evaluation of each service’s expediency (its real impact and purpose of existence) not only from the customer’s point of view but also from the point of view of the provider to ensure providing quality services effectively with respect to sustainable development.
The Procedure – use of CorSet
- Using the Catalogue of services for public sector structuring
- Using the Matrix of purposes for associating purpose with every service
- Evaluation of fulfilling the purpose with the help of key indicators.
June 6, 2011 Next certification cycle for CEE region in Prague will be in August. Details see here. January 17, 2011 It has been certified 25 new consultants in CEE region, certified consultants for CZ and for SK. October 13, 2010 Partnership agreements were signed with another two companies in Czech Republic. October 12, 2010 The agreement was signed with national partner for Slovak Republic. September 21, 2010 |