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Book 2 - SERVICES

The book SERVICES helps to create a catalogue of services in the organization. It contains the structure of services (catalogue of services) and principles of their management including the recommended set of effectiveness indicators.

 

  • Services and their structure (service catalogue)
  • Supporting services and their structure (catalogue of supporting services)
  • Description how to manage the services
  • Description how to manage an organization wioth the help of services
  • Strategic management system based on services for organizations within the public sector (CorSC)

 

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News & Events

June 6, 2011

Next certification cycle for CEE region in Prague will be in August. Details see here.

January 17, 2011

It has been certified 25 new consultants in CEE region, certified consultants for CZ and for SK.

October 13, 2010

Partnership agreements were signed with another two companies in Czech Republic.

October 12, 2010

The agreement was signed with national partner for Slovak Republic.

September 21, 2010
6 consultants from the company Processes a.s. obtained the level K1, K2 CorSet Framework certification.
September 13, 2010
The town of Strakonice is the first city in the Republic, which will certify their staff in the management, according to Corset Framework.
August 9, 2010
It is in negotiations to use Corset Framework projects in the Slovak Republic.
June 9, 2010
Corset framework was presented at the International Conference "System Integration 2010" Senec (Slovakia).

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